TICKETS

FESTIVAL

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© 2022 by Country Fan Fest, LLC

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Campgrounds open 10:00 Wednesday July 27, 2022

Checkout time is Sunday by Noon

All 4-Day Passes grant entrance to the campgrounds -

Overnight camping requires the purchase of a campsite

All campgrounds are credentialed areas. ALL PERSONS entering the campgrounds must have a 4-day pass. If caught in the campgrounds without the proper credential, you will be immediately escorted off the grounds and relieved of all your festival credentials.

Curfew - 2:00 a.m. curfew will be enforced in all campgrounds except the Party Zone.

​Generator Curfew at Midnight and all generator must be vented up to a minimum of 10 feet. Generaotrs not allowed in Tent Camping

NO GLASS CONTAINERS (INCLUDING LIQUOR BOTTLES).

There are absolutely NO KEGS or VENDING (distributing) alcoholic beverage inside the campground.

All camping is primitive. Portable potties and trash disposal is provided.

24-hour security will be provided in all camping areas, but please secure your campsite.

NO PETS ALLOWED in the festival venue, festival grounds, parking lots, or campgrounds.

No outside food, beverage or alcohol is permitted in the venue or in the parking lots. Outside food, beverage, and alcohol is permitted in the campgrounds only.

All vehicles entering the campground MUST have a camping credential sticker in plain sight on the right-hand side of the (passenger) windshield.

Bring your couches, carpets, swimming pools and pink flamingos!! We encourage it! Make your campsite your own. You never know, you may win “Country Fan Fest” best campsite and receive a special prize.

No overnight camping in the single-day parking lot. Overflow parking will be available to those requiring additional space.

No golf carts, boats, power scooters, dirt bikes, or ATVs are allowed on site. No cruising on motorcycles or in vehicles within the campground or parking lots. Violators will be removed.

No vending is allowed in the campground. Violators will be removed from the premises. No exceptions.

Security/Emergencies

Security is provided by the Tooele County Sheriff’s Department and a professional security company.

Citations will be issued for violations. Drinking age of 21+ will be enforced.

In the event of severe weather, a warning will be issued by patrol cars. Please follow the instructions given.

If you need to be notified for an emergency, your family must contact the Tooele County Sheriff’s Department.

Any disturbance of your neighbors or other campers will not be tolerated. We expect you to have fun and also respect your fellow campers.

Security officers have the authority to ask any person or groups of people who are abusing the noise curfew to leave the grounds without a refund. All state and local laws will be enforced by law enforcement personnel.

Vehicle Curfew - For the safety of our festival goers who are camping vehicles will not be able to enter or exit the campground 30 minutes prior to sun down and 30 minutes after sun rise. If you arrive after approx. 9:30 PM you will be directed to park and camp in the general parking lot until the campground reopens at 8:00AM.

All Sales Are Final - No refunds or exchanges permitted. We will not be responsible for lost or stolen items nor damage to person or property..

4-Day pass holders will receive one pass for the entire festival. Do not remove it unless you are not returning to the festival or the campgrounds for the remainder of the event.

Disorderly conduct and destroying of property will not be tolerated and is grounds for ejection.

Campfires - No campfires or open flames will be allowed.

Grilling will be decided closer to the festival by the Grantsville City Fire Dept. in accordance with any local bans that might be in place.

Misc.

Please be advised that by attending the event you are implicitly agreeing that Country Fan Fest may use any photos taken of you by our photographers for promotional purposes and your image may be used on our website, social media, TV spots, or printed materials.

Law enforcement officials and event officials are empowered to make arrests and evict campers and festival-goers from the site without refund for any action that is in violation of law or actions that could jeopardize enjoyment of the event by others.

Any violation of the above policies will be subject to having your wristband removed and being escorted from the festival and/or campgrounds with no refunds and subject to fine(s) according to state and local ordinances.

Camping Do's & Don'ts

The following items are ALLOWED:

Small Backpacks, purses and bags carrying water smaller than 12" x 12" x 6".

Baby Strollers

Frisbees

Binoculars

Blankets, Sheets, Towels

Low back Chairs

Cameras (basic point and shoot consumer-grade cameras) without detachable lenses and other accessories (monopods, selfie sticks, tripods, GoPro mounts, and
other attachments are not allowed)

EMPTY reusable water bottles and hydration packs, and plastic or aluminum water bottles

Sunscreen in non-aerosol containers is allowed in the size of 3.4 ounces or less

Prescription Medicine Requirements:
Anyone needing prescription medicine at the festival must present the pharmacy-labeled container which states the prescription, dosage, and patient name to our medical staff at each entrance gate. Patrons are only allowed a sufficient supply of the prescribed medication for that day.

Medicines needing to be inhaled or smoked are prohibited unless in a prescribed inhaler.

Over the counter medications are allowed in a sufficient supply for the day. Bottle contents will be verified by medical personnel at the entry gates.

The following items are PROHIBITED:

Weapons of any kind are not allowed in the event, camping or festival area.

Open Fires

Outside food or beverage of any kind

Alcohol of any kind

Motorized golf carts or ATVs​​​​​​​​​​

Fireworks

Coolers of any kind. (Exceptions may be made for medical use)

Framed backpacks, multiple pocket backpacks and any pack that is not aligned with the allowed backpacks above.

Any and all professional audio recording equipment

Professional cameras and professional recording (photo, video, audio) equipment (NO large professional detachable zoom lenses, stands, monopods, tripods, attachment sticks (selfie sticks) or other commercial equipment.

Any and all professional video equipment. No video recording will be allowed

Drones or any other remote flying device

Hammocks

Glass containers of any kind

Illegal and Illicit substances of any kind

Umbrellas

Kites

Pets (except service animals)

Skateboards, scooters, bicycles, wagons, carts or any personal motorized vehicles (unless medically necessary)

Tents, canopies, or shade structures of any kind

Unauthorized/unlicensed vendors are not allowed. No unauthorized solicitation and materials including handbills, flyers, stickers, beach balls, giveaways, samples, etc.

Large chains or spiked jewelry

Bicycles inside festival grounds

Carts of any kind (including Red Wagons)

Chairs that are not low back

FULL BAG POLICY:

ALL bags will be searched before entry.

All bags must be smaller than 12” x 12” x 6” ONLY. Bags will be restricted to small purses, totes and drawstring bags only. Backpacks and bags with multiple pockets may be prohibited.

Small clutch purses and fanny packs that are 4.5” x 5.5” or smaller with no more than one pocket.

Hydration packs are allowed and do not need to be clear, but must be emptied of all liquid and have no more than two pockets in addition to the one holding the water reservoir.

To speed up entry, leave your bags at home, and take advantage of the No Bag Express Lanes.

What are the Do's and Don'ts at the festival?

No, open flames in campgrounds

Are Campfires allowed?

Yes! We will have a Mother's Room near the main entrance.

Will there be areas for nursing mothers?

Yes, portable generators are allowed in VIP, GA and North 40 campgrounds. No generators are allowed in the tent camping area. We recommend that they be ventilated to avoid the dangers of carbon monoxide.

Are portable generators allows?

Download the Country Fan Fest app to schedule your fill. Payments are made to the water company direct.

How can I request a pool fill?

10 AM - 6 PM and the occupancy is capped at 500 people so get there early!

What are the pool hours?

At Noon for MEGA VIP Pass Holders & 12:30 For all others Thursday - Saturday

What time do the venue gates open

No, but you can bring an empty water bottle and there will be locations where you can fill that up but we do not allow outside food or drink into the main venue, bags will be searched at the gates.

Can food and beverages be brought into the venue?

Wednesday: Caveman
Thursday: Superheros
Friday: Disco
Saturday: America!

What are the theme days?

Yes, you can!

Can food and beverages be brought into my campsite?

Gates will open on Wednesday, July 27th, 2022 at 10 AM. All campers must pull into the campground NO LATER THAN 9:30 PM or you will be asked to camp in the GA Parking area until the next day when gates open again to the campground. This is for the safety of the attendees that are in the campground that are walking around and participating in activities. There are NO EXCEPTIONS to this rule. Please plan accordingly to get to the campground on-time so you can get your campsite set up for the week.  The same rule applies for exiting the campground. We cannot let vehicles be driving around entering and exiting past 9:30 PM, it is too dangerous after dark with thousands of people in the campground area. If you know you are going to need to leave, please park your vehicle in the GA Parking area. There is no time restraint on coming into or leaving the GA Parking area, ONLY the campground.

What time do the gates open?

You are allowed to have up to 8 people in your campsite. Each of them must have a 4-day GA wristband to stay overnight in the campground

What's included when I purchase a campground site?

No. Camping and Admission are 2-separate purchases. A 4-day wristband allows you into the campground to participate in activities and the campground concerts (including the after-party), but does not allow you to sleep in the campground. In order to sleep and stay overnight in the campground, you will need to purchase a campsite.

Do 4 Day GA tickets include camping?

Entry and exit to and from the campgrounds ends at dusk, all campers arriving after dusk will have to park in GA parking until re-opening at 9AM the next morning.  

How early and late can I enter the campgrounds?

If you live outside of the country where the event takes place and wish to order tickets, please call Elevate Ticket Purchase Support at (855) 948-6255 and a representative will be happy to assist you in making your purchase. Monday - Friday, 8am to 5pm Arizona Time.

How do I order tickets if I live outside the United States?

There is a simple way to know if you have placed an order; if you have gotten an "order number" or your browser directing you to an order number "confirmation page", then you have placed an order that has gone through. If you are still not sure, contact the Event Website Contact number and they will be able to verify this for you.

I think I might have a duplicate order, what do I do?

This "Authorization" is a temporary charge to your account to establish if the account is valid and contains sufficient funds for your purchase order. This $1.00 charge "falls off" your account and is NOT an extra fee.

I noticed a $1.00 billed to my credit card after my order, why is this?

VIP generally references the seats closest to the stage with additional VIP courtesies such as catered meals, free drinks, etc. (check the event website for specific details). Reserved Seating generally references seats just behind VIP that are assigned to the customer that purchases them. (sometimes there are no VIP tickets, just Reserved Seating). General Admission references simple access to the event without add-ons such as Reserved Seating, VIP, and/or courtesies designated for other Seating Ticket types

What does General, Reserved, VIP, and Mega VIP tickets mean?

Once your order has been placed you cannot go back into your account and edit it. If you have made a mistake or would like to edit your order, please contact the Event Website Contact number and they will help you

How can I make changes to my order?

Please follow these instructions in order to log into your account:

How do I log into my account?

In this case, you will need to go to the Will Call Trailer. A customer service rep will be able to look your order up by verifying your personal information. You will need to pay a $25 replacement fee.

What do if I forgot my wristband?

First, please treat your Print at Home ticket as any other valuable (even cash)! The ticket can be printed numerous times, but only the FIRST ticket that gets scanned will be allowed admission. So, we recommend only printing one version of your ticket and then putting the PDF in a secure location.

Can I use the print at home option more than once and what if it doesn't work?

The "split ticket" option is not available for all ticket types. If this option is available, a "split ticket" check box will appear on the ticket item in the shopping cart that must be selected before check out. If you received your full event ticket as an "all days" ticket and want to split them, please contact Elevate Ticket Purchase Support to see if the option is available. Also, please check the festival's website for more information. PLEASE NOTE: There may be a split ticket fee associated with this service.

My ticket order stated single day tickets, what does this mean?

Wristbands for all international customers will be available to pick up at will call during the festival with a valid form of identification. Please remember the name on the tickets must be the name of the individual picking them up.

I don't live in the United States, how do I get my wristbands?

Wristbands are scheduled to be mailed a few weeks prior to the festival. Wristbands will continue to ship right up until two weeks prior. Any wristbands not mailed out can be picked up at will call with a valid form of identification. If your wristbands are lost in the mail, please call the Country Fan Fest office 1-(800)-971-7088 .

I haven't received my tickets and RFID wristbands yet, what do I do?

If you do not have an email address, and are not interested in making one, we can still mail your wristbands to your home address. Review online what you would like to order, then we can take your order over the phone at 855-948-6255. You can also purchase General Admission tickets at authorized ticket outlets - listed on this website.

How do I purchase tickets if I don't have an email address?

Unfortunately, we do not split 4-DAY GA tickets into single days. You have a choice of either single day general admission or 3-day general admission ticket packages.

Can I split a 4-day Ticket?

No. All VIP seats are sold as a multi day ticket. You can select the split ticket option box at checkout on VIP ticket purchases.

Are single day VIP or Mega VIP Tickets available?

Yes, you can exit at the main Entrance Gate. Upon return, you will go through the same security checkpoint; bag check, body scan, wristband inspection and redemption. Alcohol, food and beverages are not allowed through the gates, either entering or exiting.

Is re-entry allowed?

In most cases such as this, it is likely you haven't received your order confirmation or the "PDF" ticket download link emails either. The reason is possibly an incorrectly entered email address when setting up your account. To resolve, please contact the appropriate Event Website Contact number to confirm the email address on file for your account is correct.

Why can't I log into my ticket account?

Unfortunately no, we do not offer refunds, as all sales are final.

Can I get a refund?

Yes, another good reason we switched to RFID technology. Treat your wristband like any other valuable. If you do happen to lose it, first and foremost, don't worry as long as you have registered it! If you lose your wristband, we immediately deactivate the RFID chip in the lost wristband and replace it with another wristband, complete with all your information. Should you lose your wristband at the festival, you will need to go to the Customer Service window and show a valid form of identification to get a replacement. There will be a $25 replacement fee.

Can a wristband be replaced is lost or damaged?

Prices will continue to climb as the date gets closer. The best price is the price you see on the website today.

When will ticket pricing increase?


What is the cost of parking? Premium Parking closest to the Main Gate is available for purchase here for $40 for the weekend. Weekend Parking is also available for purchase here at the General Admission Parking Lot for $20. Single-Day Parking will be available at the General Admission Parking Lot for $10 CASH ONLY when you arrive."

What is the cost of parking?

No, Due to insurance policies we can't allow non-event staff to use

ATV's or Golf Carts.

Can I bring a ATV, Side by Side, or golf cart?

You can win them from your favorite Country Radio Station, at the event or via our social media accounts

Are there meet & greet tickets?

Yes, and they are included at no charge!

Are there showers in the campground?

10 AM to 6 PM Thur-Sat and the Aquatic Center is free with your paid admission. Keep in mind the occupancy at the Aquatic Center is 500 persons and is strictly enforced. Please be considerate of your fellow festival goers and limit your time so all attendees have a chance to cool off.

What time is the water park open?

BOX OFFICE & WILL CALL:

Campground:            
Wednesday & Thursday - 9AM to 9:30PM                   
Friday & Saturday 9AM to 8PM

Main Venue:
Thursday, Friday & Saturday - 9:00AM to 8PM

GATE TIMES:
Campground:             
Wednesday - 10AM to 9:30PM
Thursday - Saturday - 9AM to 9:30PM
Main Venue:               
Thursday, Friday & Saturday
- 12:00 for MEGA VIP
- 12:30 for VIP and General

What time do the gates and box office open?

Yes, it is allowed in designated smoking areas only. Locations are marked on the event map.

Is smoking allowed?

FAQ

Country Fan Fest is a family-friendly music festival and strives to provide
the best guest experience.

Top Questions:

  • Email Contact: info@countryfanfest.com

  • Ticket Contact: 855-948-6255​​​​​​

  • Pool Fills - Download CFF app to request a fill
    ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Gate Times​​​​​

  • Camping Opens: Wednesday, July 27th at 10:00 am MST​​​​​​​​​​

  • ​Main Venue​​​​​​​​​​​​​​​​​​​​​​

    • 12:00 PM Thursday - Saturday for MEGA VIP​​​​​​​​​​​​​​​​

    • ​12:30 PM Thursday - Saturday for VIP and General​​​​​​

The following items are PROHIBITED:

  • see the complete list of Do's and Don't on this page

 
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