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FAQ

Country Fan Fest is a family-friendly music festival that strives to provide an amazing experience for all. Please email info@countryfanfest.com or call 1-800-971-7088 if you have any questions not found on this page.
Can tickets be upgraded?
Yes, if seats are available. You may also upgrade your 1-day pass to a 4-day pass. Upgrade prices are based on the price of the ticket you wish to purchase minus the value of your current ticket. If possible upgrades should be done in advance.
Do The 4-Day GA tickets include camping?
No. Camping and Admission are 2-separate purchases. A 4-day wristband allows you into the campground to participate in activities and the campground concerts (including the after-party), but does not allow you to sleep in the campground. In order to sleep and stay overnight in the campground, you will need to purchase a campsite.
I don't live in the United States, how do I get my wristbands?
Wristbands for all international customers will be available to pick up at will call during the festival with a valid form of identification. Please remember the name on the tickets must be the name of the individual picking them up.
Can food and beverages be brought into the venue?
No, but you can bring an empty water bottle and there will be locations where you can fill that up but we do not allow outside food or drink into the main venue, bags will be searched at the gates.
What are the theme days?
Wednesday: TBD
Thursday: TBD
Friday: TBD
Saturday: America!
What time do the venue gates open?
Main Venue:
12:00pm(Noon) Thursday-Saturday for MEGA VIP Pass Holders
12:30pm Thursday-Saturday for ALL others

Box Office:
9:00am-9:30pm

Camping:
10:00am Wednesday, July 24th

*All times are Mountain Standard Time(MST)
camping Do's & Dont's (Also Prohibited items)
Campgrounds open at 10:00am(MST) on Wednesday, July 24, 2024.

Checkout time is Sunday by Noon.

All 4-Day Passes grant entrance to the campgrounds.

Overnight camping requires the purchase of a campsite.

All campgrounds are credentialed areas. ALL PERSONS entering the campgrounds must have a 4-day pass. If caught in the campgrounds without the proper credentials, you will be immediately escorted off the grounds and relieved of all your festival credentials.

Curfew is at 2:00am. It will be enforced in all campgrounds except the Party Zone.

​The generator curfew is at Midnight. All generators must be vented up to a minimum of 10 feet. Generators are not allowed in Tent Camping.

NO GLASS CONTAINERS (INCLUDING LIQUOR BOTTLES) are allowed in the main venue area, campground stage, and campground hub. We recommend fans utilize plastic at campsites to reduce accidental injuries.

There is absolutely NO KEGS or VENDING (distributing) alcoholic beverages inside the campground.

All camping is primitive. Portable potties and trash disposal are provided.

24-hour security will be provided in all camping areas, but please secure your campsite.

NO PETS ALLOWED in the festival venue, festival grounds, parking lots, or campgrounds.No outside food, beverage, or alcohol is permitted in the venue or the parking lots. Outside food, beverages, and alcohol are permitted in the campgrounds only.

All vehicles entering the campground MUST have a camping credential sticker in plain sight on the right-hand side of the (passenger) windshield.

Bring your couches, carpets, swimming pools, and pink flamingos!! We encourage it! Make your campsite your own. You never know, you may win the “Country Fan Fest” best campsite and receive a special prize.

No overnight camping in the single-day parking lot. Overflow parking will be available to those requiring additional space.

No golf carts, boats, power scooters, dirt bikes, or ATVs are allowed on site. No cruising on motorcycles or in vehicles within the campground or parking lots. Violators will be removed.No vending is allowed in the campground. Violators will be removed from the premises. No exceptions.

Security/Emergencies:
Security is provided by the Tooele County Sheriff’s Department and a professional security company.Citations will be issued for violations. The drinking age of 21+ will be enforced.In the event of severe weather, a warning will be issued by patrol cars. Please follow the instructions given.

If you need to be notified of an emergency, your family must contact the Tooele County Sheriff’s Department.

Any disturbance of your neighbors or other campers will not be tolerated. We expect you to have fun and also respect your fellow campers.Security officers have the authority to ask any person or groups of people who are abusing the noise curfew to leave the grounds without a refund. All state and local laws will be enforced by law enforcement personnel.

Vehicle Curfew - For the safety of our festival goers who are camping, vehicles will not be able to enter or exit the campground 30 minutes before sundown and 30 minutes after sunrise. If you arrive after approx. 9:30 PM you will be directed to park and camp in the general parking lot until the campground reopens at 8:00am.

All Sales Are Final - No refunds or exchanges permitted. We will not be responsible for lost or stolen items or damage to persons or property.

4-Day pass holders will receive one pass for the entire festival. Do not remove it unless you are not returning to the festival or the campgrounds for the remainder of the event.

Disorderly conduct and destruction of property will not be tolerated and are grounds for ejection.

Campfires - No campfires or open flames will be allowed.

Grilling will be decided closer to the festival by the Grantsville City Fire Department per any local bans that might be in place.

Miscellaneous:
Please be advised that by attending the event you are implicitly agreeing that Country Fan Fest may use any photos taken of you by our photographers for promotional purposes and your image may be used on our website, social media, TV spots, or printed materials.

Law enforcement officials and event officials are empowered to make arrests and evict campers and festival-goers from the site without a refund for any action that violates the law or actions that could jeopardize the enjoyment of the event by others.

Any violation of the above policies will be subject to having your wristband removed and being escorted from the festival and/or campgrounds with no refunds and subject to fine(s) according to state and local ordinances.
I think I might have a duplicate order, what do I do?
There is a simple way to know if you have placed an order; if you have gotten an "order number" or your browser directing you to an order number "confirmation page", then you have placed an order that has gone through. If you are still not sure, call 855-948-6255 and they will be able to verify this for you.
Are pets allowed?
No, for the safety of your pet and festival goers, we ask that you leave your pets at home.
Is smoking allowed?
Yes, it is allowed in designated smoking areas only. Locations are marked on the event map.
When will ticket pricing increase?
Prices will continue to climb as the date gets closer. The best price is the price you see on the website today.
Can I use the print at home option more than once and what if it doesn't work?
First, please treat your Print at Home ticket as any other valuable (even cash)! The ticket can be printed numerous times, but only the FIRST ticket that gets scanned will be allowed admission. So, we recommend only printing one version of your ticket and then putting the PDF in a secure location.